Create a credit note/invoice

[Nelien]

Hi,

 

We are based in the Netherlands and we changed an invoice after we billed/send it to our customer.

So the customer has now 2 invoices wich have an other amount but one invoicenumber

 

Here in the Netherlands you cannot delete an already sent invoice and need to create a credit note.

An email with an credit balance will not do.

 

How do I do this ? Any other dutch hosters who can help me with this ?

I hope so!

 

Greets, Nelien

[WHMCS John]

Hi,

If adding a negative amount to the client's next invoice would be sufficient, this can be achieved with a billable item:

 

Enter a description and a negative value in the "Amount" field.

Then select the "Add to User's Next Invoice" Invoice Action and click Save Changes.

 

Failing that, feel free to add your vote to this existing idea: https://requests.whmcs.com/topic/credit-note-in-compliance-with-uk-vat-legislation