Customers gets different client Invoice Number #

[kran]

Since about a week I´been having problems that are driving me crazy, and customers angry.

 

Customers that already paid are getting mails asking for payment and in some cases it will suspend the wriong client.

 

For example a customer got this email

 

Customer: Peter A.

Invoice # 33325

Payment: US $16.00

Due date: 03/02/2016

 

Product(s)

 

Renew Domain - constructorabb.com - 1 Año(s) (03/02/2016 - 02/02/2017) US $16.00

 

When I look this customer the domain match but he does not have any due invoices and the Due date does not match.

 

 

But if a look at the Invoice number it belongs to a different client and a different domain?

 

I´ve already dis a database repair, and used the database clean feature in WHMCS, the only thing i´ve found different was I was using the old path to to cron.php but i do not think that's the problem.

 

Thank you for your help.

[kran]

Has any one had the same problems.

 

Also is sending, reminders of invoices that are already paid.

 

[WHMCS John]

Hi,

This behaviour indicates that the emails and invoices are being generated in an old WHMCS installation you've left running somewhere else. Please ensure any old WHMCS installations are deleted and the cron jobs removed.