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WHM Username is missing for the selected server whmcs


ramin94

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  • WHMCS Support Manager

Hi,

Seeing this error when attempting to provision a hosting account is caused by a server balancing misconfiguration. Ie. no server is selected upon which the account should be created. There are a few points you should check:

 

* Ensure you have a default server set in Setup > Products/Services > Servers (denoted by an asterisk *) and that a server is selected on the account that you are trying to setup.

 

* If a server group has been configured ensure at-least one server has been added to the group.

 

* The module selected under Setup > Products/Services > Servers is the same as the module selected under Setup > Products/Services > Products/Services > Edit > Module Settings tab.

 

Source: http://docs.whmcs.com/CPanel/WHM#WHM_Username_is_missing_for_the_selected_server

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