Invoice Status Text Missing in Admin area

[stef_dotcom]

Please forgive me if I am missing something obvious but my accounts team have asked me why the invoice status is missing when they download / print an invoice from the admin area even though it appears in the top right hand corner as usual from the client area. I assume it uses the same .tpl files to generate from both places so I can't work out what is missing when opened from the admin area to stop it from showing 'Paid' / 'Cancelled', etc. The only modification I have made to the file is to remove the 'Unpaid' status from showing by simply commenting out this line and as I say all works fine when viewed from the client area.

 

Thanks for any help.

[WHMCS John]

Hi,

The PDF invoices are controlled by the invoicepdf.tpl template file. So upload a fresh copy of the file (/templates/six/invoicepdf.tpl) to your active template directory.

Then clear the template cache (Utilities > System > System Cleanup) and try downloading the invoice again.

 

You should now get the totally stock version with the status across the top-right corner.