Martyn Posted January 9, 2016 Share Posted January 9, 2016 is it possible too not include the orignal email sent for a email piping reply? many thanks 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 11, 2016 WHMCS Support Manager Share Posted January 11, 2016 Hi, WHMCS attempted to strip out quoted emails automatically. You can add extra break lines (ie. the bit of text which delineates the start of the quoted text) to the tblticketbreaklines table of the WHMCS database. 0 Quote Link to comment Share on other sites More sharing options...
Martyn Posted January 17, 2016 Author Share Posted January 17, 2016 (edited) Hi,WHMCS attempted to strip out quoted emails automatically. You can add extra break lines (ie. the bit of text which delineates the start of the quoted text) to the tblticketbreaklines table of the WHMCS database. I tried adding <!-- Break Line --> in the emails but it seems they either get removed or ignored?.. http://puu.sh/mznfr/cbadef9aaf.png seems like its either not being returned or its being ignored, shame it works if I manually add it as text -.- there goes my idea for a hidden text lol no matter what I do or try the few bits of info gets through... On 17/01/2016 8:23:29 PM, Email Name <email> wrote: Edited January 17, 2016 by Martyn 0 Quote Link to comment Share on other sites More sharing options...
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