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404 Error in WHMCS installation


Reza-G

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Hi everyone

 

I've just installed a purchased 6.2 version of WHMCS, repeatedly! But when I went through installation step, I've got "404 error - page not found" in step 5!

 

First, I thought that problem is the requirements. So next time, I double checked the requirements and everything was fine!

 

req.PNG

 

I installed WHMCS in sub directory like "mydomain.com/cp" as clients portal, where "mydomain.com" is my main Wordpress website.

 

Also, when I tried to open admin panel or client panel, I've got "Down for Maintenance (Err 2)".

 

Can anyone suggest what the problem might be?

 

Thanks

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  • WHMCS Support Manager

Hi,

Wordpress is notorious for interfering with other scripts installed beneath it in the directory tree. I would suggest creating a separate hosting account for WHMCS. This also has the added security benefit that if Wordpress is compromised, sensitive client data in WHMCS is more safe.

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