New invoices date set in the future

[watchthedot]

I have my 'default number of days before the due payment date to generate invoices' set to 14. In theory, this should mean that WHMCS will automatically generate invoices 14 days in advance of the due date. This works fine for recurring services: a service with a due date of December the 14th will have an invoice created on the 1st December giving the client 14 days to pay. So far so good.

 

However, If a client places a new order - or I create a new invoice on their behalf - WHMCS sets the invoice date to 14 days in the future: an order placed on the 14th December has an invoice date of the 28th December, even if the service commencement date is the 14th December. This is not so good.

 

If I remove the 14 day period all together, recurring service clients receive the invoice on the day the invoice is due - most clients do not expect to pay immediately, so I end up taking a two week cashflow hit. Really not good.

 

So am I missing an important setting, or is there a way around this problem? It means I have to manually update dates on all manually created invoices which can be time consumming and prone to error.

 

Grateful for any thoughts

 

Christian

[WHMCS John]

Hi,

It sounds like the Setup > General Settings > Ordering tab > Order Grace Days value is "14" when you'd want it set to "0" instead./