solver80 Posted November 21, 2015 Share Posted November 21, 2015 Hi, I have been recently working on my hosting page and all pages related to domains registering or renewals become very slow. To compare, any other page opens in 2-3 seconds but pages like domainchecker.php take 20-30 seconds to open (yes open, without doing any search) Recently I added lots of TLD (all TLDs that ResellelClub are offering) and I think that might be related but not sure how. What I have tried so far: 1) I upgraded WHMCS to latest version 6.1.1 2) I removed from my template of domainchecker.php all price list, so you can only see simple imput field and search button. 3) Someone advised to remove TLDs from generals settings -> WHOIS. I did that but page domainchecker.php still loading very slow without doing any search. 4) I switched main template to basic five and six. This didnt change a thing in terms of speed. Is there any file or script which I could possibly moddified and is shared with all templates? Maybe this is something which I overlooked? The only thing I haven't tried yet is to remove all TLDs as not sure how to do this. I have all TLDs from ResellerClub, not sure how many are there but must be over 100? Do any one know is there any pluging or function to bulk/mass remove selected TLDs? Recently my account on server is reaching max on input/output traffic and I think that might be related. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 22, 2015 Share Posted November 22, 2015 I have been recently working on my hosting page and all pages related to domains registering or renewals become very slow. To compare, any other page opens in 2-3 seconds but pages like domainchecker.php take 20-30 seconds to open (yes open, without doing any search) Recently I added lots of TLD (all TLDs that ResellelClub are offering) and I think that might be related but not sure how. if domainchecker is slow loading before searching, then the number of TLDs you have added shouldn't really matter. What I have tried so far: 1) I upgraded WHMCS to latest version 6.1.1 from what? an earlier version of 6 or v5 - was it as slow on the previous version? 2) I removed from my template of domainchecker.php all price list, so you can only see simple input field and search button. if it's still slow after removing the pricing tables, i'm tempted to think it might be a server issue... unless you're calling lots of large images and/or links to other sites... but difficult to tell without seeing the site. 3) Someone advised to remove TLDs from generals settings -> WHOIS. I did that but page domainchecker.php still loading very slow without doing any search. good advice, but that would only have helped after searching... 4) I switched main template to basic five and six. This didn't change a thing in terms of speed. Is there any file or script which I could possibly modified and is shared with all templates? Maybe this is something which I overlooked? they share lots of common files... The only thing I haven't tried yet is to remove all TLDs as not sure how to do this. I have all TLDs from ResellerClub, not sure how many are there but must be over 100? Do any one know is there any plug-in or function to bulk/mass remove selected TLDs? you could use a SQL query with phpmyadmin to remove them, but i'm not sure doing so would resolve your issue. Recently my account on server is reaching max on input/output traffic and I think that might be related. that might be something worth looking at with your hosting provider. you might find it useful to get a free developers license from WHMCS support - that will allow you to have a second installation for test purposes... and if you could add another clean installation to your server and it isn't slow, then that might point to the issue being caused by some changes you have made to your current setup... if it is still slow, then it could mean there's a server issue. 0 Quote Link to comment Share on other sites More sharing options...
solver80 Posted November 22, 2015 Author Share Posted November 22, 2015 (edited) As suspected problem was amount of TLDs. There was 414 total. after removing page speed back to normal. I reported this as an bug here: - Removed - I doubt that there is server issue. All websites and pages loading fast. I have also tried Cloudfare but coudnt see any improvements. My input/output Usage on server gone down to normal level after I removed TLDs. Edited November 23, 2015 by Infopro Probably Not a Bug 0 Quote Link to comment Share on other sites More sharing options...
solver80 Posted November 23, 2015 Author Share Posted November 23, 2015 I still dont understand why high amount of TLDs in my database w would affect domainchecker.php speed if that page doesn't didsplay any TLDs. Obviously there must be something in the background that I can't change. How to solve this? Anyone has simmilar setup? Over 400 TLDs? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 23, 2015 Share Posted November 23, 2015 I still don't understand why high amount of TLDs in my database would affect domainchecker.php speed if that page doesn't display any TLDs. Obviously there must be something in the background that I can't change. even if you don't display the pricing table, the variables (prices and tld list) are still generated in the background... assuming it's not a memory issue.. How to solve this? Anyone has similar setup? Over 400 TLDs? you might be better off opening a ticket with support to investigate this further. 0 Quote Link to comment Share on other sites More sharing options...
solver80 Posted November 23, 2015 Author Share Posted November 23, 2015 What is the point of generating prices and list of all TLDs? I don't want to display all prices on domainchecker.php Even default search dont do search on all TLD's. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 23, 2015 Share Posted November 23, 2015 What is the point of generating prices and list of all TLDs? I don't want to display all prices on domainchecker.php that'll be a decision made by WHMCS - they wanted to show a price list on domainchecker... actually, it was already included with v5 - so it's nothing new for v6. btw - I can't recall any other post saying their domainchecker page was slow *before* searching... so I think your situation is unusual... they'll be plenty of logicboxes resellers who will have imported hundreds of TLDs into their WHMCS and I can't think of any who have complained here of slowness before searching. you always have the option of not using domainchecker.php and use cart.php?a=add&domain=register instead - there won't be any price list on that page unless you add one yourself. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.