TrentBilling Posted November 12, 2015 Share Posted November 12, 2015 I seem to be having an issue with the ticketing auto reply system since moving to my new host with a fresh whmc install. I'm using the same options I used last time but no reply is made.. I've followed the Cron objective awell. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 16, 2015 WHMCS Support Manager Share Posted November 16, 2015 Hi, I suggest working with your hosting provider to get the output of the escalations cron from the server - on the cPanel con job page you can enter an email address to have it emailed to you. Then post the output here. 0 Quote Link to comment Share on other sites More sharing options...
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