jvalla Posted October 22, 2007 Share Posted October 22, 2007 I am very stuck here with orders pending. I have an Owned license. I just recently changed the installation folder and am now getting an invalid error message. The problem is that I do not see a Reissue License button in my licensing area so that I can fix this. Can someone please help as I have customers waiting. Thanks. Link to comment Share on other sites More sharing options...
disenioweb Posted October 22, 2007 Share Posted October 22, 2007 Have you tried with another browser ? Link to comment Share on other sites More sharing options...
bear Posted October 22, 2007 Share Posted October 22, 2007 If you haven't already, you need to open a support ticket about this. No one on the forum can help you (unless Matt happens by). Link to comment Share on other sites More sharing options...
Retired Forum Member WHMCS Joe Posted October 22, 2007 Retired Forum Member Share Posted October 22, 2007 The problem is that I do not see a Reissue License button in my licensing area so that I can fix this.. Please submit a ticket we may have to do it manually here. Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted October 22, 2007 WHMCS CEO Share Posted October 22, 2007 Just to clarify, when you have a free license from your web host, you can of course not reissue it as then you could move it to another host. You have to open a ticket requesting a change. Only IP & Directory can be changed and the IP must still be in the hosts range. Matt Link to comment Share on other sites More sharing options...
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