ocastaned Posted October 20, 2015 Share Posted October 20, 2015 (edited) I have a problem. One hosting service and domain were moved to a different customer in WHMCS. The problem here is that new invoices are being generated for the old owner, instead the new customer where the services were moved to. When I click "Generate Due Invoices" into this new costumer account I just get "0 Invoices Created" Please help. Edited October 20, 2015 by ocastaned 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted October 20, 2015 Share Posted October 20, 2015 http://docs.whmcs.com/Products_Management#Moving_a_Product.2FService_to_another_Client Invoices Invoices cannot be moved between clients, therefore when moving a product/service any invoices will remain under the old owner. Therefore it would be advisable to check the old owner's Invoices tab for any unpaid invoices for this service and cancel them. If you wish to invoice the new owner for the service, move the Next Due Date forward/back by one day and a new invoice will be generated when the cron next runs. 0 Quote Link to comment Share on other sites More sharing options...
ocastaned Posted October 20, 2015 Author Share Posted October 20, 2015 Thank you for your help. I will try it and let you know. 0 Quote Link to comment Share on other sites More sharing options...
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