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plesk windows 12 + WHMCS 6.1.1


iliait

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hi

i can not create 2 product with 2 user/password separate under a account at whmcs . show me this message :

 

 

"Please pay attention that username/password shown above are used for system/FTP user only and can't be used to log in to the Panel. You should use username/password pair from package '.com' instead of them."

 

 

can you help me?

 

Regards

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if you haven't already, it might be worth reading the documentation about Plesk to see if that solves your problem.

 

if not, open a ticket with support.

 

thanks a lot for reply . ticket is waiting for replay status .

#GED-060494

 

Regards

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  • 2 months later...

The problem is with reseller accounts. This worked fine with PleskReseller module in WHMCS v5. But this module disappeared in WHMCS v6.

 

Now in WHMCS v6 we had to change all resellers from PleskReseller module to Plesk module and this problem happens.

 

There must be some logic in PleskReseller module that allowed multiple reseller accounts to work under the same server, but not anymore.

 

Could you please introduce that logic into Plesk module, or update PleskReseller module to work with WHMCS v6?

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  • 1 month later...

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