Can a client order a domain with different license data?

[ErikL]

When a client orders a domain WHMCS is always using the clients data for registering the domain.

The client, however, can change contact details once the domain is in his account.

 

The problem is: some registrars (like DNS.BE for example) do not allow changing the company name. They require an internal transfer in order to change that.

 

So, we have resellers who want to register domains for their customers but we can't offer this trough WHMCS because is not asking for licensee data when they register a new domain.

 

Is there a way to force WHMCS to ask for licensee data? Maybe some addon exists?

 

The way WHMCS is working right now, it's only usable for individuals/companies that only register domains for their own use. Not for resellers..

 

Any advice / tips are welcome!

[brian!]

perhaps you could try using Additional Domain Fields...

http://docs.whmcs.com/Domains_Configuration#TLD_Specific_Additional_Domain_Fields"]http://docs.whmcs.com/Domains_Configuration#TLD_Specific_Additional_Domain_Fields

 

Certain TLD's have various additional requirements to the regular name & address information that customers normally provide during signup. For example things like Legal Types, Company ID Numbers, Registrant Names, etc... So for these we have a feature in WHMCS called "Additional Domain Fields".

 

These are defined in the file /includes/additionaldomainfields.php and consist of a name which is used to reference the values via modules, a DisplayName which can be used to override what a client sees in the frontend, and also a LangVar option which overrides even the DisplayName setting to take the field name from the text defined in a language file if set.

 

With the sub-options of a dropdown field type, those can also be specified in a format so that the display value is different to the value passed through to modules like this: "key|display name". So for example you could have "C11|US Citizen,C12|Permanent Resident,etc..."

 

This allows you to fully customise and localise the TLD specific additional fields to your customers should you need to add any alternative/additional text or guidance. The data the client provides can be viewed towards the bottom of their Domains tab.

I would also suggest switching these TLDs to manual registration for now - as they may not necessarily be used during registration... if your registrar has a test server facility, then you can use that to see if they are.

[ErikL]

This is for adding additonal domain fields but not for asking the client to enter licensee details. Also, no registrar module won't be using these addional fields so it's not really an option?

[brian!]

how about Module Garden's Domains Reseller addon?

 

https://www.whmcs.com/appstore/1866/Domains-Reseller-For-WHMCS.html

[ErikL]

@brian! Does that module provide what I'm looking for? I'm not sure what exactly it offers. It seems to offer an API for registering/transfer/updating domains and a registrar module for WHMCS. So, customers could use their own WHMCS installation and register domains using that API.

 

But I don't think it'll provide what I'm looking for, does it?

[brian!]

the best people to answer that question are Modules Garden!

[ErikL]

Okay. So, the modules garden domains reseller addon does not do this. I'm really shocked to see that WHMCS is not supporting this. It must be a feature that many people are missing, isn't it?

 

Many of us, hosting companies, have customers that build websites and sell these (with a hosting option included) to their clients. When their client agrees, they contact us to setup a hosting package and register a domain. We give them a discount and they charge their own clients, making profit too.

 

So far, so good. But WHMCS does not allow registering a domain for a customer with different licensee data. So we cannot register a domain for our client (=reseller) and have the correct licensee data in place.

 

Is this normal? When we go to 'Add order' and want to add a domain ,we don't even have an option to specify licensee datails in the admin?