[unconfirmed] Nominet module is not retrieving the registrant name.

[Wabun]

Many of my registered [co].uk domains are failing to display the registrant name in the back-end.

Whilst this is a required field when registering a new domain, the field is empty in the back-end.

Checking this with the Nominet whois of course the information is there!

 

The client is able to see the contact name, so this is is a bug related to the admin section.

 

Please look into this.

Edited October 5, 2015 by Wabun

[WHMCS Nate]

Hello,

 

I did some basic nominet testing and was unable to reproduce this. Have you turned on the Module Debug Log and do you have the error messages from the lookup calls?

 

Can you open a support ticket so we can investigate your server and account with nominet so we can investigate this further?

 

Thanks very much,

 

Nate C