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invoice count in client area incorrect when using the "mass payment"


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A client used the mass payment option to pay 4 invoices, and a 5th invoice was generated for this. He couldn't pay the invoice right then and tried to pay it again a couple of days later but the mass payment invoice was gone, yet the totals indicated that there should be 5 invoices. You can click on either "Paid", "Unpaid", "Cancelled" or "Refunded", the 5th invoice doesn't show.

 

The calculations in the top left corned indicates that there is 5 outstanding invoices and the total of the 4 invoices + the mass payment invoice is calculated as well.

 

2 Screenshot are attached showing this in detail. This is in WHMCS 6.0.2-release.1, using template "six".

This only happens in template "six". In template "five" the calculations work as expected, i.e. 4 invoices are due @ "Total Due R249.26"

whmcs2.jpg

Edited by SoftDux
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  • 3 weeks later...

Hello,

 

The fact that you can't see the mass pay invoice is intentional. We found that showing both the original invoices and mass payment invoices caused more confusion for our users. We have opened CORE-9088 to track the display of the mass payment invoice in the sidebar count.

 

Have a great day.

 

Nate C

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