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Realtime Register v0.55 auto renewal bug


com2

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When Realtime is your registrar this is important for you, because it can cost you money. Realtime has its own auto domain renewal function and in their module they confused it with WHMCS auto renewal. When a client or you as administrator activates WHMCS auto renewal then it also activates RTR audo domain renewal. This means that when a client does not pay its invoice then still the domain gets renewed by RTR. I already reported this issue with them, but in the meanwhile you should be aware of this and may be post your own bug report to add your vote. The bug is easy to reproduce:


  1. log in to RTR domain manager and choose a client domain that has RTR audo domain renewal deactivated.
  2. log in as administrator and go to this same domain and simply save it with Disable Auto Renew deactivated.
  3. refresh the domain setting in RTR DM and see how the auto renew got activated there.

Beside the fact that this is a misinterpretation of the meaning of this setting, please note that when you disable auto renew in WHMCS then it is not deactivated in RTR. So when the client does not pay the bill you loose and the client wins one more year registration.

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