Jump to content

configurable options versus product addons


argonhosting

Recommended Posts

Hi all! New to WHMCS and I am wondering what is the most efficient way to setup options to products. I see product addons and then configurable options and wanted to hear how everyone was using them.

 

Example:

Client signs up for hosting package. Wants a dedicated IP address added to their account. Would this be as an addon or a configurable option?

 

Example 2:

You offer different levels of support options for dedicated servers. I can understand this would be better as a config. option to be able to offer a dropdown and allow them to choose which level of support, but I guess it could be an addon as well.

 

Just thought I would grab some opinions out there and see how everyone else was using these features.

 

Thanks!

Link to comment
Share on other sites

  • 4 weeks later...

Yeah, I'm a little at a loss as to what the difference is between the two. They appear to basically be the same.

 

And addons aren't prorated whereas configurable options are, but I can't add a configurable option to a plan after initial signup.

 

I would think any options available on the signup should be available as addons to the plan later, all configurable as prorated of course.

Link to comment
Share on other sites

Hmm, I must be missing something. Where exactly do they order the configurable upgrades from the client side? I can only get a link to "view available addons" by viewing package details.

 

Is there an option I need to enable somewhere?

Link to comment
Share on other sites

  • 4 weeks later...
  • 5 months later...
Hmm, I must be missing something. Where exactly do they order the configurable upgrades from the client side? I can only get a link to "view available addons" by viewing package details.

 

Is there an option I need to enable somewhere?

 

I too am having troubles with this feature. I set all of the configurable options and they work great during setup, but if a client already has a plan with set configurable options, I can't find a way to upgrade or downgrade the account, let alone add configurable options.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated