Getting this error when I try to send an Invoice to clients... anyone have a fix?

[jerrys]

TCPDF ERROR: [image] Unable to get the size of the image: /home/bucks/public_html/clients/whmcs/images/placeholder.png

[Armis]

Hello,

I think the problem is the size of your image, tries to resize

 

See you soon

 

Armis

[joanscraftworld]

I'm getting the same error. All I did was put a link in my settings to point to the logo image I uploaded. I believe the image was too large and I have since changed the size, however, when I look this up it appears to be a cache problem. So can someone instruct how to fix?

 

TCPDF ERROR: [image] Unable to get the size of the image: /home/joanscr/public_html/billing/assets/img/placeholder.png

[vortex2000]

The fix that I found for this was to put an image file named "placeholder.png" into the directory that showing in the error.

This image file should preferably be your company's logo.

 

Hope this helps.

[WHMCS John]

Hi,

This suggests that your Invoice PDF template file is out of date.

Please copy the /templates/six/invoicepdf.tpl file across into /templates/*your active template*/ directory, overwriting the existing file.