ivaserver Posted July 23, 2015 Share Posted July 23, 2015 (edited) Hi I have a cunstomer claiming he never ordered hosting 3 years ago and has asked for a refund of all payments made. This was paid via worldpay and maxmind was run. I need to present my case to worldpay. Does anyone know a way of downloading all the emails that have been sent to this cunstormer? Thanks Edited July 23, 2015 by ivaserver 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted July 23, 2015 Share Posted July 23, 2015 (edited) Hi, Yup. Utilities > Logs > Email Message Log. The only problem is that there are no filters in that page so you have to manually browse results but you can still use PHPMyAdmin to filter only emails of a specific clients but it requires SQL skills and you must know how to JOIN the tables of WHMCS. Edited July 23, 2015 by Kian 0 Quote Link to comment Share on other sites More sharing options...
ivaserver Posted July 23, 2015 Author Share Posted July 23, 2015 Thanks Lian This just displays the messages the same as the email link in customer account. But thanks anyway. 0 Quote Link to comment Share on other sites More sharing options...
Azzle Posted July 23, 2015 Share Posted July 23, 2015 What exactly is it that you're looking for then? The log shows who was sent the email, what date and what time. I'm not sure what else you need, could you explain? 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted July 23, 2015 Share Posted July 23, 2015 I think OP needs those emails to send to his merchant provider to show that he has delievered services and such. ivaserver, if that is the case check out https://clients.no-half-pixels.com/whmcs-chargebacks . 0 Quote Link to comment Share on other sites More sharing options...
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