Efim Posted July 6, 2015 Share Posted July 6, 2015 Hi there, My system is currently gets replies and new tickets only from contacts. Can i Allow a non contact reply a ticket i have generated - without having the option to submit a new ticket (by mail) Thanks. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 7, 2015 WHMCS Support Manager Share Posted July 7, 2015 Hi, Yes, if you open the ticket from the admin area by entering a guest's name and email address they will be able to reply to the ticket via email. 0 Quote Link to comment Share on other sites More sharing options...
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