Tonya Posted June 2, 2015 Share Posted June 2, 2015 Hello, We have come across an issue regarding VAT. One of our clients has a legit VAT number in his client information. Till now the invoices were generated correctly, w/out VAT. But on his last invoice, VAT was charged (the client hasn't changed any information in between the invoices). We had a similar issue 3 weeks ago with a new client. Even though legit VAT was indicated in the registration process, the generated invoice still contained VAT Please, advise. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted June 5, 2015 WHMCS Support Manager Share Posted June 5, 2015 Hi, Does the client's Log tab show their details were updated? Is the VAT number under their profile tab still valid? Is the Tax Exempt option under their Profile tab still ticked? 0 Quote Link to comment Share on other sites More sharing options...
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