arteryplanet Posted October 10, 2007 Share Posted October 10, 2007 not sure if qualify this as a bug or not but certainly is a problem.....the id protection services is added as a domain addon right now this means future renewals will be renewed at the same date as the domain renewal and this is wrong, the enom id protection have independent date from the domain renewal date, so if you registered a domain on October 10 and then on December you wish add ID protection on it the id protection renewal will be on December next year do not go together with the domain date. I guess it should be a domain addon but should have its own start and next due dates. Thanx! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted October 10, 2007 WHMCS CEO Share Posted October 10, 2007 ID protection can only be ordered at the time of order so this is not an issue. Matt 0 Quote Link to comment Share on other sites More sharing options...
arteryplanet Posted October 10, 2007 Author Share Posted October 10, 2007 Hi Matt, Any chance to change this? Will be a whmcs limitation? Most of our clients ordered it after they already ordered domains and many already have domains and then ordered id protection. Thanx! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted October 10, 2007 WHMCS CEO Share Posted October 10, 2007 Of course there's a chance. 3.4 is just the first implementation of it. Matt 0 Quote Link to comment Share on other sites More sharing options...
jonathanjab Posted October 16, 2007 Share Posted October 16, 2007 The other problem is that it doesn't say on the Domain Details page, nor on any invoice (or anywhere in the client area, so far as I can see) whether or not you have this/these feature(s) enabled. When the invoice is generated, it items a domain, but there's just an increase in price. It would be nice if it could let the client know, as part of the invoice and on the domain details page, that the features were ordered with it (and possibly what their costs were). 0 Quote Link to comment Share on other sites More sharing options...
arteryplanet Posted October 16, 2007 Author Share Posted October 16, 2007 i think it say there ill check in my test install and let you know....did you try with the Default order page and theme? 0 Quote Link to comment Share on other sites More sharing options...
arteryplanet Posted October 16, 2007 Author Share Posted October 16, 2007 yes you are right, there are no details about the domain addons other than the price, will be great to add this so the people know which service they have with the domain name. 0 Quote Link to comment Share on other sites More sharing options...
jonathanjab Posted October 16, 2007 Share Posted October 16, 2007 We need it for the invoices as well, otherwise I'm sure we'll get complaints about trying to charge them like £30 for a domain, when it's only a few quid on the site... 0 Quote Link to comment Share on other sites More sharing options...
awardle Posted March 26, 2008 Share Posted March 26, 2008 Hi Did this ever get changed? I manually transferred my helm billing to whmcs and during this process edited the mysql database and set id protect to true. The domain was registered with enom 01/04/2007 and is due to expire 01/04/2008 however ID protect in enom is set to expire 12/12/2008. Thanks 0 Quote Link to comment Share on other sites More sharing options...
cyberneticos Posted September 9, 2008 Share Posted September 9, 2008 I agree with everyone here. I just ran across this issue. We have activated the ID Protection service for some domains after initial purchase,. and had to create an invoice for it manually. And next year we have no way of knowing that this service needs to be renewed, charged, or not. The client neither. I think it needs to be some kind of domain addon. Perhaps we need domain addons ?? Sounds like one. 0 Quote Link to comment Share on other sites More sharing options...
awardle Posted September 9, 2008 Share Posted September 9, 2008 Yep it would be great to see the recurring price of such things seperate. 0 Quote Link to comment Share on other sites More sharing options...
Troy Posted October 3, 2008 Share Posted October 3, 2008 Will WHMCS even renew the id protection on the domain? If it expires separately from the domain, how will it get renewed? Heck, even if it expires at the same time as the domain, how will it get renewed by WHMCS? 0 Quote Link to comment Share on other sites More sharing options...
random Posted December 22, 2008 Share Posted December 22, 2008 Has anyone ever found out how ID protection works in WHMCS? There doesn't seem any way to have it set-up as an add-on to a domain after the domain has been registered. How does it get renewed? 0 Quote Link to comment Share on other sites More sharing options...
cyberneticos Posted December 22, 2008 Share Posted December 22, 2008 I also think it should be an addon. Right now what happens is that the cost for ID protection (the one you set in General Settings) gets added to recurring amount for that domain, and enom sets that domain to renew ID protection automatically. 0 Quote Link to comment Share on other sites More sharing options...
lanquest Posted March 6, 2009 Share Posted March 6, 2009 I have been looking into adding more addons or features to our packages and domains. But found this so has this been resolved and how is this created within the system? 0 Quote Link to comment Share on other sites More sharing options...
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