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How to change $ticket_url output


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I would like to change the $ticket_url and $ticket_link outputs to point to a different URL than the WHMCS installation.


Currently it outputs mydomain/whmcs/viewticket.php?tid=780792&c=p7eic7WX and I would like to change this to mydomain/clientarea/viewticket/?tid=780792&c=p7eic7WX.


Is this possible through customization, or is this protected in the source code?


Will I have to redirect using .htaccess instead?


Thank you in advance for your time.

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you could do this by modifying the email templates (or writing an action hook)...


e.g, if you wanted to modify the email templates, you could replace {$ticket_url} with...



and then follow the same procedure with {$ticket_link}

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