Jump to content

Domain value is not valid


Recommended Posts

Hi guys,


Have read through other people's similar issues but cannot resolve our specific version.


When a person orders through our form:



and adds a domain name, they receive the 'Domain value is not valid' message:




I have a few TLDs configured to work via the WHMCS settings:




ie: .com, .com.au and .net.au


I have the TLDs in lowercase and a price applied.


Any ideas on what else could be causing the issue?





Link to comment
Share on other sites

I would be interested to know if you have any field validation on the product customfield "Domain" - that often generates the "value is not valid" error message...




if I type in "fred.com" it doesn't work and throws the above error... if I type in "fred", it goes through without a problem... so validation is definitely what I would look at first..

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated