nerdsrus Posted February 24, 2015 Share Posted February 24, 2015 we use office 365 as our email and i can not get whmcs to send emails. when i use mail type: php mail() it says it goes through but nothing is ever received and I have tried various email addresses. when i use smtp with all of the proper settings in there i get an error message: Email Sending Failed - SMTP Error: data not accepted. these are the settings i gave: mail type: smtp mail encoding: 8bit smtp port: 587 smtp host: smtp.office365.com ssl type: tls i have tried several settings changes. i am really confused as to why there is no error message when using the php mail setting but it still doesn't go through. TIA for any help 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted February 25, 2015 Share Posted February 25, 2015 make sure the setting is correct like "SMTP Host" you need to get this info from inside your account try 1- Login into the Online Services Portal. 2- Click on Outlook 3- Click Options (upper right corner)->See All the Options 4- Click on Settings for POP, IMAP, and SMTP access… 5- There will be a section title SMTP setting, and should contain something like: Server name: pod51010.outlook.com Port: 587 Encryption method: TLS 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 25, 2015 Share Posted February 25, 2015 any chance it could be a firewall issue as with the thread below? http://forums.whmcs.com/showthread.php?89482-Office-365-amp-SMTP 0 Quote Link to comment Share on other sites More sharing options...
nerdsrus Posted February 25, 2015 Author Share Posted February 25, 2015 make sure the setting is correct like "SMTP Host" you need to get this info from inside your account try 1- Login into the Online Services Portal. 2- Click on Outlook 3- Click Options (upper right corner)->See All the Options 4- Click on Settings for POP, IMAP, and SMTP access… 5- There will be a section title SMTP setting, and should contain something like: Server name: pod51010.outlook.com Port: 587 Encryption method: TLS that is where i got the settings from to enter in and i have checked and rechecked them several times any chance it could be a firewall issue as with the thread below? http://forums.whmcs.com/showthread.php?89482-Office-365-amp-SMTP we checked that already too 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.