enfinsurleweb Posted February 19, 2015 Share Posted February 19, 2015 I'm trying to setup my new WHMCS but I got a problem to setup the server. Im with inmotion.com. I choose: CPANEL Username: I put the username of my account For password: I wrote nothing And I copy/paste a line of API of remote acess key in WHM But When I click test... i got a fail Can you help me please 0 Quote Link to comment Share on other sites More sharing options...
Sliffer21 Posted February 19, 2015 Share Posted February 19, 2015 Do you have the Hostname and IP Address fields filled out with the server information? Also if the server uses SSL (Hopefully it does) make sure you check that tickbox for that. 0 Quote Link to comment Share on other sites More sharing options...
camdru Posted February 21, 2015 Share Posted February 21, 2015 I am having the same problwm now. I went from a reseller hosting account to a VPS and now my account autocreation feature will not work. I have all info filled out correctly. Any help would be appreciated. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 22, 2015 WHMCS Support Manager Share Posted February 22, 2015 Hi, Please enable the Utilities > Logs > Module Debug log (instructions at http://docs.whmcs.com/Troubleshooting_Module_Problems), reproduce the error, disable the log, then paste the logs here. 0 Quote Link to comment Share on other sites More sharing options...
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