[unconfirmed] Incorrect domain date renewal invoicing reseller club

[adtastichosting]

We use reseller club. We have WHMCS 5.2.10. THis is not the first time I've seen this issue.

 

Client gets an invoice saying their domain renewal is coming due. In this particular instance the invoice said with respect to the upcoming expiration that it was: 2015-04-10 (58 Days)

 

However, in looking at the actual (see attached screenshot) expiration is 5/2/2016 which is correct. But next due date shows as 4/10/2020 which is totally strange. (Note, we've not edited anything it's all purely based on the automated system)

[WHMCS Nate]

Hello,

 

I attempted to reproduce this and was not able to trigger anything like this. For something like this, we would need to look at a number of settings specific to your install, look at the activity log, and potentially look reseller club's logs to see what they show. This kind of issue is best investigated via a support ticket, not as a bug report.

 

Have a great day,

 

Nate C