jaytyn Posted October 8, 2007 Share Posted October 8, 2007 Hi All, My Plesk account creation is not working. I just get the error: Server Command Error- Is there any way I can debug this? I am using Plesk 8.2.0, and I have the client and domain templates both setup on the Plesk server. I am using the 'admin' username/password to connect to plesk via WHMCS. Thanks Jay 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted October 8, 2007 WHMCS CEO Share Posted October 8, 2007 A blank error like that would indicate a firewall is blocking the communication. Matt 0 Quote Link to comment Share on other sites More sharing options...
jaytyn Posted October 9, 2007 Author Share Posted October 9, 2007 A blank error like that would indicate a firewall is blocking the communication. Matt That would explain it. How can I change the port WHMCS connects to Plesk? 0 Quote Link to comment Share on other sites More sharing options...
jaytyn Posted October 12, 2007 Author Share Posted October 12, 2007 Ok, I have gotten around the firewall issue, but now I get this: Server Command Error2306 - Domain adding was failed. Error: test template failed: Unable to apply limits I have turned off the limits applicable under the 'Domain' templates. So I am stuck as to what else it could be? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted October 12, 2007 WHMCS CEO Share Posted October 12, 2007 This looks like your exceeding your limits but Plesk gives better error messages internally so I suggest trying to create a domain using the template from within plesk. Then it should tell you exactly which setting is causing the problem. Matt 0 Quote Link to comment Share on other sites More sharing options...
spot Posted October 15, 2007 Share Posted October 15, 2007 Ok, I have gotten around the firewall issue, How did you solve this issue? I have the same problem (using the trial version). I suppose it is the firewall that blocks WHMCS, but which port should I open? Thank you Dimitris 0 Quote Link to comment Share on other sites More sharing options...
jaytyn Posted October 16, 2007 Author Share Posted October 16, 2007 Hi, I got my sysadmin to open port 8443 on the firewall. Hope this helps Jay 0 Quote Link to comment Share on other sites More sharing options...
spot Posted October 16, 2007 Share Posted October 16, 2007 Thanks Jay. Although I just opened a ticket about this, let me ask you some more details. You opened port 8443 for incoming, outbound or both connections? Also, you opened those ports on the server that WHMCS is hosted? Or on another server that WHMCS connects to create hosting packages? (this is what I am trying to do). Thank you, Dimitris 0 Quote Link to comment Share on other sites More sharing options...
eugenevdm Posted October 22, 2007 Share Posted October 22, 2007 Dimitris, Try changing the user's first name or last name in WHMCS and then click create again. I sometimes get this blank return error message if I have a user with the same Plesk "pname" (Person name?). Also try changing the username in WHMCS, because if you have the same username in Plesk and there is a mismatch you might also get the error. 0 Quote Link to comment Share on other sites More sharing options...
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