lcwadmin Posted January 24, 2015 Share Posted January 24, 2015 Can anyone assist with this issue. Some support tickets will not display when I try to open them. This does not happen with all tickets just some. The error message reads Cannot redeclare cpanel_metadata() in /home/xxxxxxxx/public_html/whmcs/modules/servers/cpanel/cpanel.php on line 9 Account name x'ed out for security. Bj aka Bjantiques aka lcwadminbj 0 Quote Link to comment Share on other sites More sharing options...
lcwadmin Posted January 27, 2015 Author Share Posted January 27, 2015 I am now also getting Fatal error: Cannot redeclare loadgatewaymodule() in /home/xxxxxxxx/public_html/whmcs/includes/gatewayfunctions.php on line 14 when client trying to open and view invoice. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted January 28, 2015 Share Posted January 28, 2015 are you using xcache? http://forum.whmcs.com/showthread.php?96863-order-cart-issue&p=405326#post405326 0 Quote Link to comment Share on other sites More sharing options...
lcwadmin Posted January 28, 2015 Author Share Posted January 28, 2015 are you using xcache? http://forum.whmcs.com/showthread.php?96863-order-cart-issue&p=405326#post405326 Hi Brian, I have no idea but as I do not know what it is I would assume the answer is no. This all started several days ago and there were no upgrades to WHMCS not to server that I am aware of, and All server and software changes must go through me. 0 Quote Link to comment Share on other sites More sharing options...
lcwadmin Posted February 2, 2015 Author Share Posted February 2, 2015 update I have had to put this into support seeing as it was ignored for the most part here in the forum. Brian thank you for your suggestion. I did not have xCache installed. I tried adding it but it made no difference, so I have removed it again to run more tests following supports advice. One there is a solution i will post what it was. 0 Quote Link to comment Share on other sites More sharing options...
lcwadmin Posted February 4, 2015 Author Share Posted February 4, 2015 It appears that the xCache once removed solved the issues although I was advised to disable all non WHMCS addon modules as well. I asked what PHP accelerators could be used and this was the reply. WHMCS does not officially support any PHP accelerators. If you find one that works for your installation then you're more than welcome to use it, however we're unable to provide support for any issues that result due to its use. This would make a great feature request though. We we welcome feature requests on our Request System So I have opened a feature request which you will find at https://requests.whmcs.com/responses/make-whmcs-work-with-php-accelerators Go and add your vote for it if you want to see WHMCS work with the popular PHP accelerators. Bj 0 Quote Link to comment Share on other sites More sharing options...
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