bluesteam Posted January 19, 2015 Share Posted January 19, 2015 Hi All, i have noticed some suspcious file on my whmcs installation. I was wonderin how I can go about completely reinstalling whmcs without losing any data. is this possible? Thanks BlueSteam 0 Quote Link to comment Share on other sites More sharing options...
Infopro Posted January 19, 2015 Share Posted January 19, 2015 Do you have backups? 0 Quote Link to comment Share on other sites More sharing options...
bluesteam Posted January 19, 2015 Author Share Posted January 19, 2015 Yes, I have already restored the backup but I am concerned that the installation has hidden suspicious files. Is there a way to install the product from scratch? 0 Quote Link to comment Share on other sites More sharing options...
PascM Posted January 19, 2015 Share Posted January 19, 2015 If you have backups in place then you can try removing all files from your server and re-upload a fresh copy. You need to maintain the same database in order not to lose any info. *** Important you need to be 100% sure that you have a working backup prior anything else *** 0 Quote Link to comment Share on other sites More sharing options...
Infopro Posted January 19, 2015 Share Posted January 19, 2015 When you re-upload all files and directories, be sure to keep in mind any changes you made previously to directory structure for additional security. You did follow the Further Security steps previously, right? Further Security Steps - WHMCS Documentation If not, now is a good time to do so. GL! 0 Quote Link to comment Share on other sites More sharing options...
unkown Posted January 19, 2015 Share Posted January 19, 2015 If they got that far into the system, I would treat the whole computer as being taken over... I'd wipe the whole thing and start over... 0 Quote Link to comment Share on other sites More sharing options...
bluesteam Posted January 20, 2015 Author Share Posted January 20, 2015 If they got that far into the system, I would treat the whole computer as being taken over... I'd wipe the whole thing and start over... Uh, ya cause that's just a quick push of a button. 0 Quote Link to comment Share on other sites More sharing options...
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