farnamjam Posted January 8, 2015 Share Posted January 8, 2015 what is the best way to forward a ticket with attachment to a group? thanks 0 Quote Link to comment Share on other sites More sharing options...
farnamjam Posted January 10, 2015 Author Share Posted January 10, 2015 guys please help 0 Quote Link to comment Share on other sites More sharing options...
Alex - Arvixe Posted January 10, 2015 Share Posted January 10, 2015 Just to confirm here, you have a ticket containing an attachment and you'd like everyone in a specific user group to get a copy of that ticket in their accounts? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 12, 2015 WHMCS Support Manager Share Posted January 12, 2015 Hi, To be emailed to them? 0 Quote Link to comment Share on other sites More sharing options...
farnamjam Posted January 12, 2015 Author Share Posted January 12, 2015 yes alex, that is exactly what I mean and john this is my last option 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 13, 2015 WHMCS Support Manager Share Posted January 13, 2015 Hi, What is your preferred option exactly? Users can download the attachments from the ticket page inside the WHMCS admin area. There isn't an option to have them emailed out with the ticket notification messages, this is intentional. 0 Quote Link to comment Share on other sites More sharing options...
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