Disabling email reminders for unpaid invoices related to pending services

[dimitrifrom31]

Hi,

 

I'm tryingto disable email reminders for unpaid invoices only for products that are still in a pending state as I have quite a lot of visitors making one (or more) orders just to check it out (and then eventually a new one they wll complete) and some of them are complaining about receiving reminders while they just wanted to "have a look".

Some reported feeling like "forced" to pay with such reminders.

 

 

I did read that it might be possible to achieve that using a hook. If so it should be quite a simple one but my whmcs/coding knowledge is still too much limited to sort that out.

 

Ideally I would like to disable reminders for the add funds invoices too (I guess this should be doable as well using {if $invoiceitems|strstr:"Add Funds"}

 

Any help will be apreciated, I may consider paying for it if your price is reasonable.

[brian!]

a good starting point for this might be the code recently posted by mbit...

 

http://forum.whmcs.com/showthread.php?95739-Not-send-invoice-reminders-for-invoices-over-a-certain-value&p=401718#post401718

 

in that case, it's blocking email reminders over a certain total amount, so you'd need to tweak the final if statement to make the correct comparisons.

[dimitrifrom31]

I gave it a first test to disable "add funds" reminders editing the hook you linked me to.

 

I am not sure if I can test the hook by manually clicking the button to send invoice reminder or if I have to wait for the cron job?

I mean let's suppose my hook is correct, should I receive the reminder email if I send it manually?

[brian!]

it should work for both manual and cron - so preventing the emails if the conditions(s) are triggered.

 

might be useful to take a look at the link below to make sure you are using the correct variables.

 

http://docs.whmcs.com/API:Get_Invoice

[dimitrifrom31]

Thanks for the info.

I made a few tests but none is working.

I contacted the author of the original hook to see if he can help.