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Registrar Lock cannot be enabled from the client's area


jin

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I can enable/disable the "registrar lock" via WHMCS as admin but the client can only disable the "registrar lock" they cannot enable it.

 

The domain is registered through ENOM.

 

The log returned:

ResponseString1=System error; failed to update; registrar lock

 

Err1=Failed to set Registrar-Lock - domain is already unlocked; code=541, message=Parameter value policy error;clientTransferProhibited status not found

 

But I can set it from the admin backend, and the client can unlock it from their end, they just can't lock it again.

 

Any ideas?

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