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accepting pending orders


snake

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Is there any way to disable the manual accepting of pending orders, or at least to apply it only to certain products ?

We have fraud prevention in place for quite some time, and have not had any fraudulent orders get through so really do not feel the need to manually process most orders apart from the few products we have which require manual processing.

 

The other issue is that if the order gets to 30+ days old before it gets accepted (and sometimes there are legitimate reasons for this, as it can sometimes take that long to get the payment from large cops), this completely screws up the recurring billing, as when it has gone past the next due date WHMCS then just ignores it and does not ever invoice it again.

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That being said, you don't actually have to be accepting pending orders as orders can be automatically created (the client won't know that in your end it is still 'pending').

 

You can leave them to build up and then manually accept them all every now and then and/or go through them gradually.

 

This is what we do, but see my earlier note/issue about order order 30+ days old

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