durangod Posted September 5, 2014 Share Posted September 5, 2014 (edited) Is this just me or am i on the right track here. I cant help my feelings but im just wondering how many feel the same way that this seems kinda strange. Here is the link.. http://www.whmcs.com/members/communityaddons.php?action=viewmod&id=515#discussion And here is my post.. Couple of things dont sit right with me. Now i could be wrong and i hope that i am. But i did a ticket for them to see about either taking over this module myself and asking them if they would bring it up to date since it is over 2 years since its been updated. Rather than answer my question they sent me a ticket reply as such. --------------------------------------------- Please share following details to us: 1. WHMCS administrator panel login detail with url 2. FTP detail Thanks & Regards Anurag Rathore WHMCSExtras.com Launched CRM Addon v3.1! ----------------------------------------------------- Now im sorry but that strikes me as odd to ask for my login so quickly and not even address my question at all. The other thing is that they dont even have a WHMCS forum post for this so that also really does not sit well with me. Due to this I have requested cancellation of my license for the addon and also have removed my private information from my account with their site. There are standards that people practice with online support and i dont feel good about this. As my grandfather always said, listen to your gut, and my gut says i need to leave them alone. I will also ask WHMCS to remove this item since it does not work and since they apparently have no intention of bringing it up to date. Also want to mention all their email comes from "Company Name" support and some of their pages done even work. I got the impression when i was poken around the site that they didnt even finish the install site config.. Edited September 5, 2014 by durangod 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted September 6, 2014 Share Posted September 6, 2014 The last time i hear they stop doing modules that why they be give this of free 0 Quote Link to comment Share on other sites More sharing options...
durangod Posted September 6, 2014 Author Share Posted September 6, 2014 Yes but it does not work. And they should remove the license and the encryption and give it for free so that we can use it. Otherwise its just useless. If they dont reply in a week i will ask WHMCS to remove it from the store. I want to be fair to them and give them a chance to reply.... 0 Quote Link to comment Share on other sites More sharing options...
malfunction Posted September 6, 2014 Share Posted September 6, 2014 Personally I wouldn't install an encrypted module in the first place and certainly there's no way I'm giving the keys to my business to a third party. Astonishes me that anybody would entertain this. Delete it and move on. 0 Quote Link to comment Share on other sites More sharing options...
durangod Posted September 6, 2014 Author Share Posted September 6, 2014 Yeah no way i would give them my info either. I never ask them to fix my copy anyway, i just ask them to fix the addon and bring it up to date and right away they ask for the info... WHMCS and almost anything you get now days is encrypted so its just something we have to live with. As long as someone has a good reputation and is transparent in their support and acts accordingly i dont have a problem with that. Encryption does not mean malicious. 0 Quote Link to comment Share on other sites More sharing options...
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