aspidagrant Posted August 29, 2014 Share Posted August 29, 2014 I am still in the testing environment for my WHMCS install. I was running test for the checkout process and it was taking around 15-20+ seconds once you submit an order. I know that this is not going to be good for our customers and could cause issues moving forward. I finally found something that fixes it - switching from SMTP to PHP Mail. I worry using PHP Mail since it does not have to authenticate with servers and can be viewed as spam. Obviously our clients must receive their emails or we will be chasing people around trying to get their account set up. Does anyone have any experience with this? If we do use PHP Mail, is there a way to help avoid it being viewed as spam? 0 Quote Link to comment Share on other sites More sharing options...
durangod Posted August 29, 2014 Share Posted August 29, 2014 My guess is that there is somthing else going on with the server regarding your SMTP, 15 to 20 seconds is a long time and it should not take that long. If it is completing the process then that points to the possibility that the server might be talking longer that it needs to, to accomplish this. 0 Quote Link to comment Share on other sites More sharing options...
aspidagrant Posted August 29, 2014 Author Share Posted August 29, 2014 @durangod - Yes, the orders still complete with SMTP or PHP Mail, so it is working. Anything in particular to look for in regards to the SMTP mail? (server side) 0 Quote Link to comment Share on other sites More sharing options...
durangod Posted August 29, 2014 Share Posted August 29, 2014 could be alot of things sadly.. infopro here might have alittle better idea where to start, hopefully he will be done with his morning donut call and chime in LMAO... do you have root access ? what firewall are you using? what version of mysql,php,apache,cpanel/whm ? cause he will probably ask you.. oh and how much memory do you have? 0 Quote Link to comment Share on other sites More sharing options...
aspidagrant Posted August 29, 2014 Author Share Posted August 29, 2014 (edited) @durangod - Thank you: Firewall - ConfigServer Security & Firewall - csf v7.15 MySQL - 5.5.37-cll php - 5.3.28 apache - 2.2.26 cPanel - 11.44.1 Hope this helps! I am not sure which exact memory stats are needed, but I found this: Memory Used 57.83% (587,724 of 1,016,284) Edited August 29, 2014 by aspidagrant 0 Quote Link to comment Share on other sites More sharing options...
Infopro Posted August 29, 2014 Share Posted August 29, 2014 Any issues with your domain name? /http://www.intodns.com/ Friday we do Bagels! Silly. 0 Quote Link to comment Share on other sites More sharing options...
durangod Posted August 29, 2014 Share Posted August 29, 2014 lol i missed out 0 Quote Link to comment Share on other sites More sharing options...
aspidagrant Posted September 2, 2014 Author Share Posted September 2, 2014 @infopro - Thank you for your time. No, no issues with the domain either. 0 Quote Link to comment Share on other sites More sharing options...
Infopro Posted September 2, 2014 Share Posted September 2, 2014 Please feel free to open a ticket to WHMCS Technical Support so they can come by and take a closer look at your setup. 0 Quote Link to comment Share on other sites More sharing options...
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