robertl Posted August 20, 2014 Share Posted August 20, 2014 Hello, I need a copy of the tickets that I receive in WHMCS Support portal to be forward to my personal email address as well. That way if I am away from my desk and a ticket has been submitted I can receive it on my phone at least. Does anyone know how this can be done? Can you please guide me on how this can be done? Thank you. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 21, 2014 WHMCS Support Manager Share Posted August 21, 2014 Hi, To achieve this you can copy yourself into the support ticket notification email template under Setup > Email Templates. Edit the admin support ticket notification emails and enter your address into the "Copy To" field. 0 Quote Link to comment Share on other sites More sharing options...
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