Getting the following errors in the WHMCS cron job activity

[vispl2014]

Hi,

 

I am getting the following errors in the WHMCS cron job activity:

 

 

Cron Job Report for Monday 4th August 2014 @ 04:41:04

Starting
Starting Updating Currency Exchange Rates
- Done
Starting Generating Invoices
- 0 Invoices Created
Starting Applying Late Fees
- Late Invoice Fees added to 0 Invoices
Starting Processing Credit Card Charges
Starting Processing Invoice Reminder Notices
- Sent 0 Unpaid Invoice Payment Reminders to Invoice Numbers 
- Sent 0 Reminders
Starting Processing Domain Renewal Notices
- Sent 0 Notices
Starting Processing Cancellation Requests
- Processed 0 Cancellations
Starting Processing Overdue Suspensions
- ERROR: Manual Suspension Required - No Module - Cort Gorham - Dedicated Power (Service ID: 1 - User ID: 25)
- ERROR: Manual Suspension Required - No Module - Cort Gorham - Dedicated Power (Service ID: 2 - User ID: 25)
- ERROR: Manual Suspension Required - No Module - Cort Gorham - Managed Server (Service ID: 5 - User ID: 25)
- ERROR: Manual Suspension Required - No Module - Cort Gorham - Windows 2012 Server License (Service ID: 6 - User ID: 25)
- ERROR: Manual Suspension Required - No Module - Ken Morrow - Dedicated Business (Service ID: 14 - User ID: 39)
- ERROR: Manual Suspension Required - No Module - Ken Morrow - Dedicated Business (Service ID: 15 - User ID: 39)
- ERROR: Manual Suspension Required - No Module - Ken Morrow - IP Address -Block of 29 (Service ID: 16 - User ID: 39)
- ERROR: Manual Suspension Required - No Module - Ken Morrow - Windows 2008 Server R2 License (Service ID: 17 - User ID: 39)
- ERROR: Manual Suspension Required - No Module - Ken Morrow - Windows 2008 Server R2 License (Service ID: 18 - User ID: 39)
- ERROR: Manual Suspension Required - No Module - Ken Morrow - Managed Server (Service ID: 19 - User ID: 39)
- ERROR: Manual Suspension Required - No Module - Ervin Gayle - 1/4 Cabinet 5 Amps Bundle, 10 Mbps (Service ID: 20 - User ID: 26)
- ERROR: Manual Suspension Required - No Module - Ken Morrow - Veeam Backup & Replication Enterprise (Service ID: 22 - User ID: 39)
- ERROR: Manual Suspension Required - No Module - Ken Morrow - Veeam Backup & Replication Enterprise (Service ID: 23 - User ID: 39)
- ERROR: Manual Suspension Required - No Module - Ken Morrow - Veeam Backup & Replication Enterprise (Service ID: 24 - User ID: 39)
- ERROR: Manual Suspension Required - No Module - Ken Morrow - Veeam Backup & Replication Enterprise (Service ID: 25 - User ID: 39)
- ERROR: Manual Suspension Required - No Module - Ken Morrow - Veeam Backup & Replication Enterprise (Service ID: 26 - User ID: 39)
- ERROR: Manual Suspension Required - No Module - Ken Morrow - Veeam Backup & Replication Enterprise (Service ID: 27 - User ID: 39)
- Processed 0 Suspensions
Starting Performing Automated Fixed Term Service Terminations
- Processed 0 Terminations
Starting Auto Closing Inactive Tickets
Starting Processing Delayed Affiliate Commissions
- Processed 0 Pending Affiliate Payments
Starting Processing Email Marketer Rules
Starting Updating Disk & Bandwidth Usage Stats
- Done
Starting Performing Client Status Sync
- Done
Completed

 

Please check and give your suggestions.

 

Regards,

vispl

[WHMCS John]

Hi,

The "Manual Suspension Required - No Module" message means that you don't have an automation module selected in your product configuration (Setup > Products/Services > Products/Services > Edit > Module Settings tab). So WHMCS is letting you know that you need to go and suspend the service yourself.

 

One you've done that, update the status in WHMCS by changing the "Status" dropdown under the client's Products/Services tab to Suspended.