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IonCube installation not correct.


peytonnoel

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Hello, so I've installed ioncube, and my WHMCS website is functioning properly, except for the the php cron job under the automation tab, when it runs it tells me it needs a certain version of ioncube to funtion, when the website is using ioncube to run, there's no specific error message, anyone got any suggestions?

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  • WHMCS Support Manager

Hi,

If the WHMCS pages are loading but not the cron job, this suggests the cron job is running under a different user - one which does not have access to the relevant version of Ioncube.

You'll need to speak to your server admin/hosting provider to resolve that.

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