Tom4744 Posted July 18, 2014 Share Posted July 18, 2014 When I try to add my domain registras, this comes up and does not allow me to configure it properly... /http://prntscr.com/43u4wz And when I try to register for ENOM, this happens /http://prntscr.com/43u4zj Please help. 0 Quote Link to comment Share on other sites More sharing options...
Alex - Arvixe Posted July 18, 2014 Share Posted July 18, 2014 What exactly is wrong with the first picture? What happens when you click 'Configure'? As for the second issue, have you verified the phone number format? Try removing the country calling code if one exists and ensure there are not to many extra 0's before/after. 0 Quote Link to comment Share on other sites More sharing options...
Tom4744 Posted July 18, 2014 Author Share Posted July 18, 2014 (edited) What exactly is wrong with the first picture? What happens when you click 'Configure'? As for the second issue, have you verified the phone number format? Try removing the country calling code if one exists and ensure there are not to many extra 0's before/after. It does nothing, the only button that does something is the activate. And for the second, and doesn't ask for my phone number? Also, now my Captcha is not working. /http://prntscr.com/4414x4 Edited July 18, 2014 by Tom4744 Another bug 0 Quote Link to comment Share on other sites More sharing options...
Alex - Arvixe Posted July 19, 2014 Share Posted July 19, 2014 Issue 1[eNom]: Do you get any error messages that appear above the table of domain registrars? I've experienced the page change to a similar one in your picture when the memory limit was to low. Could try increasing that limit. Issue 2 [Phone Number]: It'll take the phone number from the clients profile so you would need to check it there. Issue 3 [CAPTCHA]: Is GD2 Image Library installed on your server? This is a requirement: http://docs.whmcs.com/System_Requirements 0 Quote Link to comment Share on other sites More sharing options...
Tom4744 Posted July 19, 2014 Author Share Posted July 19, 2014 (edited) Issue 1[eNom]: Do you get any error messages that appear above the table of domain registrars? I've experienced the page change to a similar one in your picture when the memory limit was to low. Could try increasing that limit.Issue 2 [Phone Number]: It'll take the phone number from the clients profile so you would need to check it there. Issue 3 [CAPTCHA]: Is GD2 Image Library installed on your server? This is a requirement: http://docs.whmcs.com/System_Requirements I have tried installing it and it does not just say this when this happens, but it does this /http://prntscr.com/4456nv And there are no tables above the page? And my phone number is valid, however I am Australian, so does that affect it? - - - Updated - - - I also re-installed WHMCS. Edited July 19, 2014 by Tom4744 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 22, 2014 WHMCS Support Manager Share Posted July 22, 2014 Hi, 1. Regarding the domain registrar page issue, please enable the Setup > General Settings > Other tab > Display Errors option, then see what error message you get on the page. Usually removing the module mentioned in the error message will resolve any issue. 2. Please contact our sales team and we can adjust your phone number so you can register for an eNom account. 3. Do you see any error on-screen when you visit the /includes/verifyimage.php file directly in your browser? If so, you'll need to correct that error in order to correct the captcha issue. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.