Address Verification of Clients - useful for Nominet Accredited Resellers - Feedback please

[harrip]

At QiQ we are presently extending our Docsaway WHMCS module.

 

At present, it can be used to mail WHMCS invoices through the post from around 20 Worldwide locations. We are enhancing the module so it can be used to confirm the address of clients. In summary, when criteria is met, a letter is sent to a client containing a verification code. The client then logs into their WHMCS installation, enters the verification code and the client is then recorded as 'Verified".

 

If a client does not complete the verification after a configurable number of days following the mailing of the letter, an email is sent to the WHMCS admin address advising the client remains unverified. The admin could then, for example, cancel an order.

 

As an Accredited Nominet member we will be using this process when Nominet is unable to verify a contacts address. By sending a letter and having the mailing address verified we are able to meet Nominets requirements. We have confirmed with Nominet that this approach will be acceptable.

 

We would welcome any comments or thoughts on this module and if you would like to be advise when it is available, please subscribe here - /http://qiq.us7.list-manage.com/subscribe?u=95de786cb0f99f21a6b5895fd&id=aab4efc397

[Si]

Sounds ideal. Have subscribed. Thanks.

[xperience]

Is this a joke? Sending letters out through the post?!

[harrip]

Is this a joke? Sending letters out through the post?!

 

No, not a joke. As much as it may sound antiquated, letters are still widely used for address verification to meet compliance requirements. For Nominet UK accredited members it works well as there are 30 days in which to verify a contact from the time Nominet advise the address is not valid.

 

As long as the contact validates using the information in the letter, you have a legitimate account with the documentation Nominet required. If the contact does not validate the account with the details in the letter, you know to use the Data Quality lock in compliance with Nominet procedures and an automated email will prompt you to apply it.

 

Of course, by integrating with Docsaway.com you don't have to send the letters out in the post - they do it for you.

[xperience]

Good luck with that. We've already got Nominet accreditation without going through such complications!

[harrip]

Good luck with that. We've already got Nominet accreditation without going through such complications!

 

Thank you. We too have accreditation and appreciate there is more than one way to skin a cat. As for complications, we find its an efficient method to automate meeting Nominet requirements.

[searley]

i too am accredited without the need, BUT there are several way to validate address detail, one is scan and send official id.. but the user may not have a scanner etc..

 

so yes i can see this as a valid alternative that will validate an address

[ivaserver]

Look forward to this going live.

 

any idea when?

 

Thanks

[And then there was one les]

scan and send official id.. but the user may not have a scanner etc..

 

In this day and age nobody needs a scanner to send "copies of documents" Most people have cameras on their telephone that are adequate to take a photograph of any such documents and then just email them to the company that requires them, i have had to do this on a few occasions and without any problems doing so they have passed inspection and been accepted.

 

As long as they are part of a verification process and not the only process because obviously documents can be faked, then there is no reason they shouldn't be accepted in this way.

 

Things like email address and mobile numbers should be validated quite frequently, at least annually i would say because those are the most likely to change.