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Translation E-Mail


ilPas

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Hello to all,

i am a neophyte to WHMCS and I'm working on the translation of the email templates.

After reading the documentation, i created templates in Italian, but the emails are always sent in English even if the customer chooses Italian as the language of the panel.

How can I fix it?

Thanks a lot and sorry for my bad english :)

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  • WHMCS Support Manager

Hi,

What do you have selected as the default language under Setup > General Settings Localisation tab?

If that'd set to Italian, you should enter the Italian version of the email templates into the "Default Version" section. No need to activate Italian as an additional translational language.

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