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How to assign Affiliate to invoices and future recurring payments?


lahatte

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An affiliate did not get credit for a client's order. The product is a recurring product.

 

I manually assigned the affiliate to the client's order however it only displayed the initial order and not the 2 months of payments following the initial order.

 

How do I assign this affiliate to the 2 missed invoices so he can be paid, and also how do I add him to all future recurring payments so he can be paid?

 

Detail:

Jan - Initial order with recurring monthly payments - I manually added affiliate and WHMCS shows correct commission on initial payment

Feb - recurring payment - affiliate is not getting credit

Mar - recurring payment - affiliate is not getting credit

 

Thanks

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  • WHMCS Support Manager

Hi,

You can manually give commission by clicking the "Manual Payout" button next to the referral on the affiliate's details page.

If you want to pay them for two renewals then click the button twice.

 

Documentation: http://docs.whmcs.com/Affiliates#Paying_Commission_for_an_already_paid_order

 

Now the order is assigned to the affiliate, they should receive commission automatically from now on.

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