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Unable to load idna_convert class


khaled1988

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Hi,

 

I'm updating my server WHMCS to 5.3.6 version, when the client log in his client area and try to show the product deail or the DNS Manager he get this probleme : "Unable to load idna_convert class. Please contact your support."

 

I download the PHP IDNA CONVERT but this does not solve the issue.

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  • WHMCS Support Manager

Hi,

This sounds like you have a customisation that adds an additional PHP class. These have moved in v5.3, so you will need to move the class file also: http://docs.whmcs.com/Version_5.3_Release_Notes#Important_Changes_to_file_locations

 

I recommend contacting the module vendor directly for further assistance with their code.

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