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create support department but does not show in client area


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Would it be possible to create a department in whmcs but not show that department in client area ticket list. I still want to link tickets to clients but I don't want clients to see these tickets.


The reason is I want to store the call recording of our customers calling into our support team which we can pipe in whmcs via email, but I don't want clients to access these recordings, I only want admins to see.


Would this be possible?






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