kenashkov Posted March 3, 2014 Share Posted March 3, 2014 Hi, We would like to have the service automatically provisioned when a new order is created. The settings are as follows: - Automatically setup the product as soon as an order is placed and when placing the order from the admin side we set: - order status: active - the service is selected from the dropdown (and we also override the price to 0 but this shouldnt have any effect) After the order is placed we are taken to the "Manage Orders" screen and the "Accept Order" is grayed out. So I would think the service should be provisioned but it isnt. We have to click on the product/service and manually invoke the module's Create function. Can this be automated? Thank you 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 5, 2014 WHMCS Support Manager Share Posted March 5, 2014 Hi, If the order is already Active then you can't set it active for a second time, this is why the button is greyed out. You'd need to set the order back to Pending status before you can accept it again. 0 Quote Link to comment Share on other sites More sharing options...
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