how to disable invoice due reminders for automatic charge subscriptions

[v1ktor]

It seems to be a bit redundant and annoying to send out invoice due reminders when a client signed up for a subscription to be charged automatically.

 

Has anyone figured out a way to stop emails from going out in this situation?

 

Any info greatly appreciated.

[Si]

Yes, you change the wording of your emails using conditional displays. ie the IF, ELSE and THEN statements detailed here:

http://docs.whmcs.com/Email_Templates

 

In this way, your email simply becomes a courtesy notification to remind them their invoice will be paid automatically (depending on the payment type), or they have to ensure they make a manual payment wording will show in the email, again depending on the payment type for the invoice.

 

For example:

{if $invoice_payment_method eq "subscription"}Payment will be taken on $invoice_date_due
{else}
Please ensure payment is made before $invoice_date_due{/if}

 

Change 'subscription' to whatever is required and insert the text message you wish in both instances.

Edited January 5, 2014 by Si

[Si]

You are very welcome