cutstock Posted December 12, 2013 Share Posted December 12, 2013 Hi, I've set up Paypal as one of my gateways. (I'm in Canada). I have a third of my clients paying through Paypal and I've set up my API username, password, and signature. I'm getting the error on my WHMCS Homepage dashboard "PayPal Balance: Error: Account is restricted" and don't know how to fix this. My clients subscriptions are going through at Paypal but I manually have to mark "paid" for each account. Can this be fixed? Thanks in advance, Dean 0 Quote Link to comment Share on other sites More sharing options...
TekStorm Inc - James Posted December 12, 2013 Share Posted December 12, 2013 Contact PayPal. 0 Quote Link to comment Share on other sites More sharing options...
cutstock Posted December 27, 2013 Author Share Posted December 27, 2013 I did and they said that there wasn't any restriction on my account and that it must be a WHMCS issue. 0 Quote Link to comment Share on other sites More sharing options...
bear Posted December 27, 2013 Share Posted December 27, 2013 Setup->addon modules->PayPal Transaction Lookup->configure Make sure your account type is set to have access to the balance on the homepage. 0 Quote Link to comment Share on other sites More sharing options...
cutstock Posted December 31, 2013 Author Share Posted December 31, 2013 Thanks bear... that actually was a doorway to solving the problem. Cheers! 0 Quote Link to comment Share on other sites More sharing options...
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