Jump to content

Buttons not working for domain management area


Recommended Posts

I have a custom template and it's been working fine for awhile but a customer complained that they could not update their domain name servers.


I verified that the Change Nameservers button indeed does nothing. Further investigation reveals that other buttons like the buttons for Disable/Enable Regisrar Lock or Disable/Enable Auto Renew are also not working. Also, the links in the Addons tab are not working either.


I had a quick look at the HMTL but nothing is jumping out at me as being incorrect.


I've also tried to recopy over all the TPL files from the default template folder (aside from the header and footer TPLs) but no change.


It should be noted that the when viewing the site with the default template, everything works.


Can somebody please provide some advice?

Link to comment
Share on other sites

it could be a javascript issue; it might be caused by htaccess, you may need to empty your templates_c folder - it's possible that during an upgrade, you've overwritten a file - or possibly it hasn't uploaded correctly and needs reuploading.


I'd make sure there aren't any jquery issues / clashes - if you've replaced everything apart from header & footer and it still doesn't work after emptying templates_c, then you have two files more to examine!


then I'd check that there are no htaccess issues.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated