Jump to content

email encoding via system generated email contain = everywhere - break links + images + passwords


Recommended Posts

We have noticed that there is something wrong with emails generated by the system - both mass mailing emails, and regular emails like password resets - there are random equals signs (=) in the emails - I've seen 3 emails so far with = in the middle of a password - which obviously makes the password and email worse than useless - it makes them infuriating / frustrating for the customer and generates a ton of support.


The = shows up in URLS - in paragraphs - it broke the URL for our logo and the link for on the logo - it turned the emails into an absolute shambles.


How do I fix this?


All I can find is UTF-8 encoding in the Setup > General Settings > Localisation


What should it be to banish these erroneous = characters?


The emails from our WHMCS installation are embarrassing at the moment - they make us look like a total (bad) joke - it *HAS* to get fixed.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated